Do we use 'cookies'?

 Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site's or service providers systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

-identify users

-remember users' custom preferences

-help users complete tasks without having to re-enter information when browsing from one page to another or when visiting the site later.

Cookies can also be used for online behavioural target advertising and to show adverts relevant to something that the user searched for in the past

How are they used?

 The web server supplying the webpage can store a cookie on the user’s computer or mobile device. An external web server that manages files included or referenced in the webpage is also able to store cookies. All these cookies are called http header cookies. Another way of storing cookies is through JavaScript code contained or referenced in that page.

Each time the user requests a new page, the web server can receive the values of the cookies it previously set and return the page with content relating to these values. Similarly, JavaScript code is able to read a cookie belonging to its domain and perform an action accordingly.

What are the different types of cookies?

A cookie can be classified by Is lifespan and the domain to which it belongs.

By lifespan, a cookie is either a:

- session cookie which is erased when the user closes the browser or

- persistent cookie which remains on the user’s computer/device for a pre-defined period of time.

 As for the domain to which it belongs, there are either:

- first-party cookies which are set by the web server of the visited page and share the same domain

- third-party cookies stored by a different domain to the visited pages domain. This can happen when the webpage references a file, such as JavaScript, located outside its domain.

However, some cookies are exempt from this requirement. Consent is not required if the cookie is

- used for the sole purpose of carrying out the transmission of a communication, and strictly necessary

- user-input cookies (session-id) such as first - party cookies to keep track of the users input when filling online forms, shopping carts, etc., for the duration of a session or persistent cookies limited to a few hours in some cases

- authentication cookies, to identify the user once he has logged in for the duration of a session

- user-centric security cookies. used to detect authentication abuses, for a limited persistent duration

- multimedia content player cookies, used to store technical data to play back video or audio content, for the duration of a session

- load-balancing cookies. for the duration of session

- user-interface customisation cookies such as language or font preferences, for the duration of a session (or slightly longer)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browsers Help Menu to learn the correct way to modify your cookies. 

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

What types of cookies does use?

There are generally four categories of cookies: "Necessary" "stats" and marketing." We uses all three categories of cookies.

Necessary Cookies. These cookies are essential, as they enable you to move around our products and services.

Stats Cookies. These cookies collect information about how you have used the Service, for example, information related to the pages you have visited. The information collected is used to improve how the site works.

Marketing cookies. These are used by our “contact us” form.

Where we use cookies?

Authentication — We use cookies to verify your account and determine when you're logged in so we can make it easier for you to access our site and show you the appropriate experience and features. Cookies also help us remember your browser so you do not have to keep logging and so you can more easily log into our site

Security — We use cookies to help us keep your account and data safe and secure. For example: Cookies can help us identify and impose additional security measures when someone may be attempting to access your account without authorization. We also use cookies to store information that allows us to recover your account in the event you've forgotten your password or to require additional authentication if you tell us your account has been hacked. Cookies help us fight spam and phishing attacks by enabling us to identify computers that are used to create large numbers of fake accounts.

Analytics and research — We use cookies to better understand how people use the our site so that we can improve it.

What type of cookies is used: Google Analytics

Google Analytics cookie is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies (Is a small piece of data sent from a website and stored on the user’s computer by the users web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information or to record the users browsing activity to "remember what a user has done on previous pages / interactions with the website.

The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server

Google Analytics supports two JavaScript libraries (tags) for measuring website:

analytics.js — cookie usage

- The analytics.js JavaScript library is part of Universal Analytics and uses first-party cookies to

- Distinguish unique users - Throttle the request rate

When using the recommended JavaScript snippet, analytics.js sets cookies on the highest level domain it can. For example, if your website address is, analytics.js will set the cookie domain to Setting cookies on the highest level domain possible allows users to be tracked across subdomains without any extra configuration.

ga.js — cookie usage

The ga.js JavaScript library uses first-party cookies to:

- Determine which domain to measure - Distinguish unique users

- Throttle the request rate

- Remember the number and time of previous visits

- Remember traffic source information

- Determine the start and end of a session

- Remember the value of visitor-level custom variables

By default, this library sets cookies on the domain specified in the browser property and sets the cookie path to the root level.

Cookie Authentication

Cookie authentication uses HTTP cookies to authenticate client requests and maintain session information. It works as follows:

  1.             The client sends a login request to the server.
  2.             On the successful login, the server response includes the Set-Cookie header that contains the cookie name, value, expiry time and some other info.
  3.             The client needs to send this cookie in the Cookie header in all subsequent requests to the server.
  4.             On the logout operation, the server sends back the Set-Cookie header that causes the cookie to expire.

Google Tag Manager

For reasons of transparency please note that that we use the Google Tag Manager. The Google Tag Manager itself does not collect personal data. It facilitates the integration and management of our tags. Tags are small code elements which serve to measure traffic and visitor behaviour, to detect the impact of online advertising or to test and optimize our websites. For further information about the Google Tag Manager visit:

Google Dynamic Remarketing

Dynamic remarketing will display ads to you based on what parts of our websites you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is used to indicate to other websites that "This user visited a particular page, so show them ads relating to that page." Google Dynamic Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you If you do not wish to see these ads, you can opt out of Google's use of cookies by visiting Google's Ads Settings. For further information visit Google's privacy policy.

Google remarketing

When you visit certain pages in the online store, we have integrated a program code. A code, which Google previously saved in a cookie in your browser, is transmitted to Google through this. In this way, Google can see that you have accessed certain pages of ours (e.g. the initiation of the ordering process). Later, if you perform Google searches or see advertisements from the Google network on other websites, we have the possibility of presenting you targeted ads of our products there (known as remarketing). If you have a Google account, Google can link this data with your Google account. You can find information on Google data protection and on the way remarketing works in the Google Privacy Policy as well as in the Notes on Google Remarketing.

You can object to remarketing by configuring your browser so that it does not accept cookies. In doing so, however, you will only be able to use our website in a restricted way.

Additionally, you can deactivate interest-based ads from Google in the Google Ads Settings using the following link

Google AdWords conversion tracking

We use the online advertising program "Google AdWords" and the conversion tracking within the scope of Google AdWords. Google conversion tracking is an analytical service. When you click on an advertisement placed by Google, a conversion tracking cookie is placed on your device. These cookies expire after 30 days, do not contain personal data and so cannot be used for personal identification.

Standard PrestaShop Cookies

PrestaShop uses encrypted cookies to store all the session information, for visitors/clients as well as for employees/administrators.


Data stored in a visitor/client's cookie

Token Description
date_add The date and time the cookie was created (in YYYY-MM-DD HH:MM:SS format).
id_lang The ID of the selected language.
id_currency The ID of the selected currency.
last_visited_category The ID of the last visited category of product listings.
ajax_blockcart_display Whether the cart block is "expanded" or "collapsed".
viewed The IDs of recently viewed products as a comma-separated list.
id_wishlist The ID of the current wishlist displayed in the wishlist block.
checkedTOS        Whether the "Terms of service" checkbox has been ticked (1 if it has and 0 if it hasn't)
id_connections The connection ID of the visitor's current session.
id_customer The customer ID of the visitor when logged in
id_guest The guest ID of the visitor when not logged in
customer_lastname The last name of the customer.
customer_firstname The first name of the customer.
logged Whether the customer is logged in
passwd The MD5 hash of the _COOKIE_KEY_ in config/ and the password the customer used to log in
email The email address that the customer used to log in
id_cart   The ID of the current cart displayed in the cart block.
checksum   The Blowfish checksum used to determine whether the cookie has been modified by a third party. The customer will be logged out and the cookie deleted if the checksum doesn't match.