Create new engaging customer experience by embedding M2M & IoT connectivity into your stores. Allow your customers to gather additional information about your products through their smart devices and personalize their shopping experience.
Connected stores can have direct links with their supply chain, ensuring that popular, fast-selling items are automatically reordered, while customers are automatically notified about what they are interested in. New opportunities to reach out to customers with contextual offers are now available through IoT initiatives.
Enhance security and gather valuable marketing data so you can learn more about your customers.
Common and widely used remote units such as vending machines, point of sale units (PoS) and kiosks have seamlessly embedded their way into general life, being used on a daily basis by an increasingly large percentage of people.
With their wider use monitoring and management has become even more critical to make sure machines are fully stocked and operational to ensure customer satisfaction. To achieve this telemetry data needs to be easily accessible and more up to date than ever before, with a rigidity to ensure that data can be accessed even when the primary communication method is down.
This is where M2M communication devices such as 3G routers become valuable; giving you a failover option for if primary comms fail. Making use of the cellular networks also allow for faster and a wider range of deployment, due to the lack of cables that need laying and the wide (and improving) coverage of the mobile phone networks.
As well as being able to provide remote communication equipment, allowing you to monitor your kiosks for restock, maintenance and cashflow, Adaptive Modules have their own custom designed PC built for the kiosk and vending industry. This solution has been successfully rolled out in the UK and soon to be globally and is testament to what we and our partners are capable of achieving.
A prime example of a vending machine that has made full use of M2M technology is Costa Coffee’s Costa Express vending machine, a project Adaptive Modules have been a key partner in the development process. The brand new state of the art coffee vending machine uses state of the art technology to appeal to the users senses, including coffee shop sounds, stimulating and engaging graphics, aroma dispensing and a wide range of fresh, high-quality ingredients to give the user the best experience possible. M2M connectivity allows Costa Coffee to maintain product quality, engage the consumer all while remotely managing the machines.
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